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My Heartfelt Apology to Personal Life Media Members

May 2012

Dear Friend,

When we upgraded our email server a while ago,
the “Reply To” setting didn’t get hooked up right.

So when you’d reply to one of Sloane, Tallulah,
Dr. Patti or my emails, we wouldn’t receive it.

We uncovered this error when we all noticed we
hadn’t been getting the volume of communication
from you’ve we’ve come to enjoy and appreciate.

If you need us, we are here. Please resend any
questions or comments you have as we welcome them!

Our correct email addresses are our first name and

If you have us in your address book with .net, delete it.

Thank you so much for being part of our members group.

We truly appreciate your connection.

And we love to hear from you!

With love,
Susan Bratton

Personal Life Media, Inc.

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2 Responses

  1. Gotta love IT when it doesn’t work right!! I’m curious where messages sent to the .net addresses went. They never bounced back, so I had assumed things were just real busy on your side. Do you have an old server with a billion old messages to plow through now? Or are those messages all vanished into the ether?

    1. Ether…
      Good news is that we have very, very few technical difficulties. Tim Bratton is an amazing technologist whose infrastructure has scaled beautifully with the growth of our business.
      I teasingly call him, “The Plumber,” ’cause it all flows so well.

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